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Coming to the Midlands this winter, prepare for a magical experience never seen before. Taking place at The Belfry Hotel & Resort, Winter Light Experience is an independently operated event.

Contact details

Where to find usThe Belfry Hotel & Resort
Lichfield Road
Sutton Coldfield
B76 9PR

Speak to the team0121 816 2050 info@winterlightexperience.co.uk

Event dates

27 November 2026 to 2 January 2027

Booking enquiries

Please read our Ticket Terms before contacting us about changes or refunds.

Groups of 11 or more: bookings@winterlightexperience.co.uk

Seasonal roles

Interested in joining the team? Visit our Work With Us page to see what is available and apply.

Help with your visit

For an existing booking, email bookings@winterlightexperience.co.uk with your booking reference, visit date and the email address used to book. Please do not send payment card details. Read our Ticket Terms for rebooking and refund conditions, including Ticket Protection.

Planning your first visit? Our FAQs cover parking, timings, dogs and accessibility. For accessibility questions or help choosing a suitable session, email info@winterlightexperience.co.uk. For groups of 11 or more, include your preferred date and expected party size when contacting the bookings team.

For information about how we handle enquiry and booking details, read our privacy policy.